Case Studies

These success stories show how we've helped our customers make their inventory management and asset tracking more efficient, accurate and just plain easier!

QUASAR BIO–TECH

Quasar manufactures parts of its device and assembles the entire product in its Sarasota headquarters. Because Quasar devices are considered a medical tool, the com¬pany has to follow specific FDA guidelines and ISO Stan¬dards to ensure the quality of their product to customers. And, in the unlikely case they need to recall product, Quasar must also track both vendor and customer infor¬mation — giving them detailed accountability for where parts came from, what the delivery date was, who has purchased products and more. With so many variables to consider, Quasar needed an inventory management system that was both sophisticated and flexible.

Prior to working with ASAP Systems, Quasar used Quick¬Books to track its inventory, including parts and finished products, but the accounting software wasn’t meeting their needs. For example, it didn’t allow the company to track by batch (lot) number or to customize the inven¬tory attributes to include things like expiration dates and vendor information.
Read full Quasar Bio case study

Arlington County Fire Department (ACFD), Logistics Branch

Arlington County Fire Department (ACFD) uses a centralized warehouse that’s responsible for inventory management and asset tracking at the department’s 10 fire stations as well as the fire training and fire marshals offices. When LaMar Smith, Arlington’s Fire and EMS warehouse coordinator, first came into his role, the department was doing all their tracking manually with pen, paper and Excel. With a background in inventory management in the Air Force and at Canada Dry, Smith knew there was a more efficient and accurate way for the department to track inventory and assets and so he turned to ASAP Systems. Read full ACFD case study

Servpro of St. George

Founded in 1967, Servpro® Industries, Inc. is a franchisor for more than 1,600 fire and water cleanup and restoration franchises that serve both residential and commercial customers.  When a flood or disaster happens at your home or work, getting out safely is of course the number one concern.  But once the immediate danger is over, it's time to shift into cleanup mode.  The quicker mitigation services begin, the less damage occurs.

"We have to be ready to react 24 hours a day, 7 days a week" says Shane Darger, mitigation estimator/project manager for Servpro, St. George. "The equipment we use is very specialized for mitigation and restoration and can range from $1,200 to $6,000 per piece."

Until recently, Servpro of St. George was tracking all of their warehouse inventory and equipment manually.  This included consumables such as chemicals, rubber gloves and PPE (personal protective equipment) suits, to high value assets such as air movers, dehumidifiers and steamers.

"We were losing equipment when we went from job site to job site.  In fact, we just found equipment at a job site that we hadn't been to for over a year. With ASAP Passport, that doesn't happen anymore." Read Full Servpro Industries case study

Servpro of the Seacoast

SERVPRO of the Seacoast (Storm Team Robbins), based in Dover, New Hampshire, specializes in “extreme” restorations for residential homes or commercial structures damaged by water, fire, disaster, mold, storms and floods. 

The commercial and residential loss industry (in which SERVPRO of the Seacoast operates) requires a lot of expensive, specialized equipment that is stored in the company’s warehouses or stockyards between jobs. When the team gets called up for a restoration project, that equipment needs to be accounted for and ready–to–go in the field at a moment’s notice. And on any one project, the average value of the equipment that is used in the field can run more than $3 million. 

SOS says they had to undergo a learning curve when they first implemented the asset tracking system.  Two things were noticeable right away: first, that the ASAP Passport software was flexible to their needs and second, ASAP Systems’ support was extremely helpful with getting them started on the right path. Read Full Servpro Industries case study

Segs4Vets

Segs4Vets is in the business of changing lives—those of veterans who have suffered serious injury and permanent disability while serving their country in Afghanistan and Iraq.  The nonprofit, which is primarily run by volunteers, gives Segway electric transportation units to veterans who have suffered sustained injuries during their tour and are now permanently disabled.  For the recipients, getting a Segway is life–changing because they're getting the gift of mobility, which ultimately means personal independence. Read full Segs4Vets case study

PICA Manufacturing Solutions

PICA Manufacturing Solutions is a global company with offices in the U.S., Canada and Asia that specializes in the design, manufacturing and assembly of printed circuit boards. The company needed an automated inventory management system that integrated with QuickBooks Enterprise Solutions and enabled employees and management to easily track hundreds of parts in real time as they moved from vendors through manufacturing, production and assembly in PICA's multiple locations. Read full PICA case study