Welcome to ASAP Support
ASAP Systems provides complete solution support from hardware to software - with direct relationships with hardware manufacturers we will manage the repair of your equipment from beginning to end making sure that its done right. We take that extra step because we believe that our customers deserve only the best service and convenience.
ASAP Systems Support Plans
Gold Support
- Unlimited telephone and email incidents during business hours
- Maximum 1 hour response time and targeted 24 hour resolution
- Dedicated level 2 support specialist for your company
Silver Support
- Unlimited email and limited telephone incidents during business hours
- Maximum 4 hour response time and targeted 5 business day resolution
- Dedicated level 2 support specialist for your company
Bronze Support
- Limited email and telephone support incidents during business hours
- Maximum 4 hour response time and targeted 5 business day resolution
- Level 2 support specialist for your company
24x7, scheduled off-hours and a la carte support plan options available.
* required information
