Case Studies

These success stories show how we've helped our customers make their warehouse
management more efficient, accurate and just plain easier!

South Florida Vascular Associates (SFVA)

South Florida Vascular Associates (SFVA) is a comprehensive medical practice specializing in minimally invasive endovascular solutions to diagnose and treat diseases of the blood vessels. Since 2001, their clinical office-based vascular practice has provided an excellent alternative to open surgery performed at the hospital for patients from the Boward and Palm Beach counties. Their technologically advanced procedures reduce the risk, complications, pain, and recovery time involved in surgery.

In serving a variety of patients, SFVA needed a powerful and efficient inventory and asset tracking system to save them time and money that also had the ability to efficiently manage inventory items used up in procedures, keep track of procedural costs, and monitor items they needed to order. Read the full South Florida Vascular Case Study .

Keiser University

Keiser University is a private university, for over 30 years has maintained a practical, hands-on approach to career education by providing educational programs at the undergraduate and graduate levels in traditional and online delivery formats. "Our studentcentered approach remains at the foundation of our mission and continues to attract students who prefer a more personal learning experience," said Christopher Coleman, member of the Management Information Systems Department at Keiser University "There was a need to control fixed assets within the university. Most fixed asset allocations were previously a line item entry and the growth of the company required the inventory of additional physical assets,"

With furniture, computers, system, audio visual equipment, medical equipment, and laboratory equipment all located on-site at their campuses and corporate offices—Keiser University needed a powerful and efficient inventory and asset tracking system to save time, money and keep control over the lifecycle of the movement of inventory.Read full Keiser case study.


Hickam Air Force base is located on the island of Oahu, Hawaii, shares its runways adjacent to Honolulu's International Airport, and is the Headquarters of the United Pacific Air Force. Consisting of over 2,850 acres and valued at more than $444 million, Hickam Air Force base is a powerful presence of national security for the United States of America.

"As Critical Care Air Transport Team members, we rely on our supplies and equipment to afford us the means to provide for the Air Force when needed. We must have the right supplies and the right amount, as well as know the location these supplies are located. I must have equipment that is maintained and operational," says Captain John Fowler, Critical Care Air Transport Team (CCATT) IT Consultant and Coordinator at Hickam Air Force Base, US Air Force.

Hundreds of supplies and assets valued at millions of dollars needed to be tracked, all of which had to be at 100% operational readiness as needed. Thus, a powerful inventory and asset tracking system needed to be implemented that would eliminate task redundancy, save time and money, and improve inventory control. Read full Hickam Air Force Base Case Study

Vancouver Police Department, Washington

Vancouver Police Department (VPD), the police force for the City of Vancouver in Washington State, patrols and protects the community from the West Precinct to East Precinct with a population of over 165,000 citizens who call the City of Vancouver home. Their mission is to work with the community to protect life and property through proactive problem solving, fair and equitable law enforcement, and effective use of available resources.

Because the Vancouver Police Department was experiencing organizational changes, they were faced with a significant increase in the number of acquisitions of both assets and consumable inventory which needed to be tracked. Due to increasing regulations and compliance issues on fixed assets and inventory by auditors, VPD consistently needed to per- form important inventory and asset audits in order to meet controlled mandates. Read full VPD case study.

Arlington County Fire Department (ACFD), Logistics Branch

Arlington County Fire Department (ACFD) uses a centralized warehouse that’s responsible for inventory management and asset tracking at the department’s 10 fire stations as well as the fire training and fire marshals offices. When LaMar Smith, Arlington’s Fire and EMS warehouse coordinator, first came into his role, the department was doing all their tracking manually with pen, paper and Excel. With a background in inventory management in the Air Force and at Canada Dry, Smith knew there was a more efficient and accurate way for the department to track inventory and assets and so he turned to ASAP Systems.Read full ACFD case study.

Servpro of St. George

Founded in 1967, Servpro® Industries, Inc. is a franchisor for more than 1,600 fire and water cleanup and restoration franchises that serve both residential and commercial customers. When a flood or disaster happens at your home or work, getting out safely is of course the number one concern. But once the immediate danger is over, it's time to shift into cleanup mode. The quicker mitigation services begin, the less damage occurs.

"We have to be ready to react 24 hours a day, 7 days a week" says Shane Darger, mitigation estimator/project manager for Servpro, St. George. "The equipment we use is very specialized for mitigation and restoration and can range from $1,200 to $6,000 per piece."

Until recently, Servpro of St. George was tracking all of their warehouse inventory and equipment manually. This included consumables such as chemicals, rubber gloves and PPE (personal protective equipment) suits, to high value assets such as air movers, dehumidifiers and steamers.

"We were losing equipment when we went from job site to job site. In fact, we just found equipment at a job site that we hadn't been to for over a year. With ASAP Passport, that doesn't happen anymore." Read Full Servpro Industries case study.

Servpro of the Seacoast

SERVPRO of the Seacoast (Storm Team Robbins), based in Dover, New Hampshire, specializes in “extreme” restorations for residential homes or commercial structures damaged by water, fire, disaster, mold, storms and floods.

The commercial and residential loss industry (in which SERVPRO of the Seacoast operates) requires a lot of expensive, specialized equipment that is stored in the company’s warehouses or stockyards between jobs. When the team gets called up for a restoration project, that equipment needs to be accounted for and ready–to–go in the field at a moment’s notice. And on any one project, the average value of the equipment that is used in the field can run more than $3 million.

SOS says they had to undergo a learning curve when they first implemented the asset tracking system. Two things were noticeable right away: first, that the ASAP Passport system was flexible to their needs and second, ASAP Systems’ support was extremely helpful with getting them started on the right path. Read Full Servpro Industries case study.

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