ASAP Systems Customer Support is here to provide you the technical assistance
you need to ensure you get the most value out of your system.
|Gold Support||Silver Support||Bronze Support|
|Response Time*||1 hours max.||4 hours max.||24 hours max.|
|Targeted Fix Time*||24 hours||5 business days||no target|
|Dedicated Support Specialist||Yes||No||No|
|Screen Share Support||Unlimited||Limited||Limited|
|Web Chat Support||Unlimited||Limited||Limited|
|Call for more details: Toll-free (888) 868-6282 / (408) 227-2720, press 3|
Our technical support and sales engineer teams provide comprehensive and client-specific training and implementation services. Users learn to fluently operate and navigate pertinent tools and features. Training is generally handled through two-way online screen-sharing meetings to instruct you and your team. We prefer to train-the-trainer when there are more than five users.