As a full service restoration company, we’re constantly on the move. We use ASAP Systems to keep track of our assets: where they are at any given time and the duration of time they’ve been there. We can actually schedule when a certain piece of equipment needs to be maintained and give us an alarm on our system telling us that that specific piece of equipment is due for its annual maintenance. Which is really great for the amount of equipment we have. We’re talking several hundred fans, air movers, and dehumidifiers. It’ s hard to know exactly what piece of equipment needs to be maintained at a certain time. It’s nearly impossible to keep these trucks fully loaded. But, using the ASAP system, I can keep track of what’s on each truck, and if and when it needs to be replenished with more equipment, more chemicals, or other things we may need to complete these jobs.
Another valuable tool that ASAP allows us to take advantage of is the ability to not only track equipment, but to track our consumables. How much we’re using. How often we’re using them. And making sure we’re not going to run into any downtime if we’re out of a certain product.
To date, since we started using ASAP, we have lost zero pieces of equipment. Before we started using the system, we actually lost four pieces of equipment on one instance that totaled over $9000. In closing, I’d just like to talk about, umm, the customer service that ASAP Systems has provided. Obviously, with any system there’s going to be things you don’t quite understand or you’re having trouble doing. I’ve had nothing but good experiences with them. They’re always very quick to resolve any issues we’re having. And not only is it being resolved, but they’re walking us through it step-by-step so it’s actually making sense to me, of how they’re fixing the problem.
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